Frequently Asked Questions

Absolutely! With Photo9's AI Designer Studio, you can seamlessly switch between devices while creating your custom photo books. As long as you register for a free Photo9 account first, all your photo book projects are automatically saved to the cloud and accessible from any device.

Simply log into your account and navigate to "My Designs" to access all your saved photo book projects, whether you started them on your desktop, laptop, tablet, or smartphone. This cross-device functionality is perfect if you have photos scattered across multiple devices - you can upload photos from your phone, then switch to your computer to add finishing touches and place your order.

Your design progress is automatically saved, so you can work on your personalized photo books whenever and wherever it's convenient. Start designing on your lunch break, continue at home, and finish on the weekend - all with the same project seamlessly synced across all your devices.

Register for your free Photo9 account today and enjoy the flexibility of multi-device photo book creation!

Getting started with Photo9's AI Designer Studio is quick and easy! You have two convenient options to create your account:

Option 1: Sign Up with Email
Click the "Sign Up" button on our website and fill out the simple online registration form with your email address and password. You'll receive a confirmation email to activate your account.

Option 2: Login with Google Account
For even faster access, simply click "Login with Google" and use your existing Google account credentials. This eliminates the need to remember another password and gets you designing custom photo books instantly.

Once registered, you'll have access to "My Designs" where all your photo book projects are saved, allowing you to work across multiple devices and never lose your creative progress.

Both registration methods are completely free and give you full access to Photo9's AI Designer Studio for creating personalized photo books, wall art, and other custom products. Sign up today and start designing!

Yes, you can create up to 10 unpurchased photo books per account. This allows us to ensure quality service and storage for all our users.

You can easily update your password and email preferences under the "Account Settings" tab in "My Account".

No downloads or installations required! Photo9's AI Designer Studio is a completely online photo book maker that works directly in your web browser. Whether you're using a desktop computer, laptop, tablet, or smartphone, simply visit our website and start creating immediately.

Our smart online tool eliminates the hassle of downloading apps, saving storage space on your device, and dealing with software updates. You can access your photo book projects from any device with an internet connection - at home, work, or on the go.

With Photo9's browser-based AI Designer Studio, you get instant access to professional photo book creation tools without any technical setup. Just open your browser, upload your photos, and let our AI technology create stunning personalized photo books and wall art designs instantly.

Start designing your custom photo book online today - no app downloads needed!

Simply upload your photos and select your occasion/theme. Our AI automatically:

• Analyzes your images for quality and composition
• Selects the best photos for your project
• Creates professional layouts optimized for your chosen format
• Applies appropriate filters and color corrections
• Generates multiple design options for your review

Our AI uses advanced image analysis to evaluate photos based on multiple quality factors:

- Image sharpness and focus quality
- Proper exposure and lighting
- Composition and visual appeal
- Face detection and people-centered shots
- Color balance and saturation
- Resolution suitability for your chosen product size

The AI typically achieves 85-90% accuracy in selecting photos that users would choose themselves. You can always swap out any selections and add photos the AI didn't initially choose.

No problem at all! Our AI is designed to handle large photo collections efficiently:

- Upload as many photos as you want - there's no strict limit
- The AI will analyze all photos and select the best ones for your project
- Unused photos remain available in your project gallery for easy swapping
- The AI optimizes page count and layout based on your selected photos
- You can always add more photos or remove selections after the initial design

For best results, we recommend uploading 20-200 photos for a typical photo book, but feel free to upload your entire photo collection!

Absolutely! You can guide the AI's design process in several ways:

Before Upload:
- Select specific themes or occasions (wedding, travel, baby, etc.)
- Choose your preferred layout style (minimalist, dense, artistic)
- Specify your target page count or size preferences

During Design:
- Mark favorite photos to ensure they're prominently featured
- Exclude specific photos from auto-selection
- Request alternative design variations
- Specify text placement preferences

The more guidance you provide, the better the AI can tailor the design to match your vision!

Our AI works remarkably fast:

Small projects (20-50 photos): 30-60 seconds

Medium projects (50-150 photos): 1-3 minutes

Large projects (150+ photos): 3-5 minutes

The AI processes your photos, analyzes content, creates layouts, and generates multiple design options simultaneously. You'll see a progress indicator during processing, and once complete, you can immediately start customizing your design.

Internet speed and photo file sizes can affect upload time, but the actual AI design generation is consistently fast regardless of your connection.

Yes! Our AI adapts its approach based on your chosen product:

For Photo Books:
- Focuses on storytelling and chronological flow
- Creates varied page layouts with multiple photos
- Considers page-turning experience and spreads
- Balances photo density across pages
- Suggests chapter breaks for long albums

For Wall Art:
- Emphasizes single-image impact and focal points
- Considers viewing distance and room aesthetics
- Optimizes for wall display and lighting conditions
- Creates collages with balanced visual weight
- Suggests complementary color schemes

The AI automatically switches modes based on your product selection, ensuring optimal results for each format.

While our AI excels at visual design and layout, text generation is currently limited. However, the AI does provide helpful text placement suggestions:

What the AI does:
- Identifies optimal locations for titles and captions
- Suggests text sizing and styling that complements your photos
- Creates placeholder text areas you can easily customize
- Recommends font choices that match your theme

What you control:
- All actual text content and captions
- Custom titles and headers
- Personal messages and dedications
- Date and location information

This approach ensures your photo book or wall art contains meaningful, personal text while benefiting from AI-optimized visual placement.

You can add up to 150-200 photos to each photo book, allowing you ample space to tell your story.

Individual photos should be no larger than 15MB per image for optimal performance. If you have larger high-resolution images and would like to create a custom photo book with them, please contact our support team - we'd be happy to discuss special arrangements for your premium project.

For optimal print quality, we recommend using high-resolution images. Our platform provides guidelines on resolution and image quality to help you achieve the best results.

For the smoothest upload experience: - Use a stable WiFi connection rather than mobile data - Keep your browser updated to the latest version - iOS Safari users: If experiencing issues, try resetting network settings

We're aware of a current issue affecting photo uploads on iOS 18 (particularly with Safari when using mobile data). While Apple is working on a permanent fix, here are some solutions:Temporary Solutions:- Use WiFi Instead: The most reliable option is to switch to a WiFi connection - Safari Settings Fix: Go to Safari Feature Flags and either: - Toggle Enable experimental network loader off and on - Click 'Reset All to Defaults' - Try using a different browser (like Chrome) - Switch to a desktop or laptop computer

Your privacy and data security are important to us. All photos and designs are stored securely within your region: - UK customers: Data is stored exclusively in UK-based servers - EU customers: Data is stored exclusively in EU-based servers We never store your photos or album designs outside these regions, ensuring compliance with local data protection regulations while maintaining fast access to your projects.

No problem! After the AI creates your initial design, you can:

• Swap photos in and out of layouts
• Adjust colors, brightness, and contrast
• Add or edit text and captions
• Change layout styles and arrangements
• Request alternative AI-generated options

For best results:

Photo books: Minimum 1080p (1920x1080) for full-page images

Small wall art: 1080p minimum for crisp prints

Large wall art: 4K (3840x2160) or higher for canvas prints over 20"

Our AI will alert you if any photos are too low resolution for your chosen size.

Absolutely! Our AI design studio intelligently handles mixed orientations, creating balanced layouts that showcase both portrait and landscape photos beautifully within the same book or collage.

Consider your photos when selecting your album orientation: - Landscape (horizontal): Perfect for scenic photos, group shots, and most digital camera pictures - Portrait (vertical): Ideal for formal portraits and phone photography - Square: Great for Instagram photos and offers a modern, versatile layout

You'll find a wide variety of backgrounds to make your album truly unique. Choose from:
- Decorative patterns
- Textures
- Solid colors
- Custom photo backgrounds
Each template comes with curated background options that complement your chosen style.

Yes! Our smart layout system lets you easily customize photo spreads without manual editing. You can either:
- Set an exact number of photos per page
- Specify a range (like 1-4 photos)
Simply use the layout controls to adjust how many photos you want, and our system will automatically arrange them beautifully on each page.

Yes! We offer a range of customization options for photo book covers, including: - Various materials
- Different colors
- Text embossing options

Both options produce beautiful results with different benefits:
- Hardcover: More durable and premium-feeling, ideal for wedding albums, special occasions, and coffee table books
- Softcover: Lighter, more affordable, and perfect for casual photo collections or gift-giving

Visit the Inspirations section in our photo book editor/studio to discover:
Cover Designs:- AI-generated cover layouts
- Personalization options for photos and text
- Themed templates for different occasions
Page Layouts:- Classic layouts with single statement photos
- Modern collage styles
- Mixed-media layouts combining photos and text
- Themed arrangements for special occasions

Yes, you can! With an account, your photo book projects are saved automatically. You can return to them and finish editing at any time, from any device.

Soft cover photo books feature flexible covers with premium photo paper and protective lamination - perfect for everyday albums, travel memories, and budget-conscious gifts. Hard cover photo books offer rigid, durable covers ideal for wedding albums, family heirlooms, coffee table books, and special occasions where you want maximum durability and premium presentation.

Square photo books (1:1 ratio) - Perfect for Instagram photos, artistic layouts, and modern minimalist designs. Great for wedding albums and contemporary photo presentations.

Portrait photo books (taller than wide) - Ideal for people-focused photos, family portraits, baby books, and graduation albums where vertical images dominate.

Landscape photo books (wider than tall) - Best for travel photography, nature scenes, group photos, and panoramic shots. Perfect for showcasing scenic adventures and wide-format images.

Photo9 offers multiple sizes to fit every need and occasion:

Available Worldwide:

Small Square (14cm x 14cm / 5.5" x 5.5") - Compact and perfect for gifts and quick memory collections

Medium Square (20cm x 20cm / 8" x 8") - Our popular square format, ideal for Instagram photos and artistic presentations

Portrait Standard (21cm x 28cm / 8.3" x 11") - Classic portrait orientation, perfect for family albums and special occasions

Landscape Standard (28cm x 21cm / 11" x 8.3") - Ideal for travel photos and scenic collections

Large Square (28cm x 28cm / 11" x 11") - Premium presentation format, perfect for coffee table books and professional portfolios

Additional Sizes in the Netherlands:
In the Netherlands, we offer even more size options to choose from! Visit our website to see the complete range of available dimensions and find the perfect fit for your custom photo book project.

Which Size Should I Choose?

• Small formats are perfect for gifts, keepsakes, and portable albums
• Medium sizes work best for family albums and everyday memories
• Large formats are ideal for coffee table books, wedding albums, and professional presentations
• Square formats are perfect for modern, Instagram-style photo collections
• Portrait/Landscape formats work best when most of your photos share the same orientation

With Photo9's AI Designer Studio, you can easily preview how your photos will look in any size before making your final decision!

Photo books can range from 24 to 100+ pages, depending on your needs. Our AI design studio will optimize the number of pages based on your photo collection, ensuring proper spacing and professional layout without overcrowding.

Absolutely! Our AI design studio can create chapter-like sections within your book, perfect for covering multiple events, seasons, or themes in one comprehensive album.

Creating personalized photo books has never been easier with Photo9's AI Designer Studio - our intelligent online webapp that creates custom photo books, wall art, and more. Our AI-powered photo book design tool lets you make professional custom photo books in just 3 simple steps.

Step 1: Upload your favorite photos directly to our AI Designer Studio webapp.

Step 2: Let our AI Designer Studio automatically generate multiple design options for you, including various layout styles like thin spread, dense spread, and other creative arrangements tailored to your photos.

Step 3: Choose your favorite auto-generated design from the AI suggestions, then personalize your photo book by adding custom text, changing colors, and incorporating design elements like stickers and decorative borders.

Alternative approach: You can also start by selecting from our free customizable photo book themes before uploading, but the easiest way is to upload first and let our AI Designer Studio create optimized layouts based on your specific photos.

With Photo9's AI Designer Studio, you can effortlessly design custom photo books, wall art, and other personalized products. Our smart technology analyzes your photos and creates professional layouts automatically. Start creating your custom photo book today!

Choose based on your space and budget:

Canvas prints - Premium option for living rooms, bedrooms, and permanent displays. Offers texture, durability, and gallery-quality presentation.

Photo posters - Budget-friendly for multiple prints, temporary displays, or when you plan to change artwork frequently. Great for dorms, offices, and seasonal décor.

Forex boards - Modern, lightweight option perfect for contemporary spaces, offices, and renters who want high-quality displays without heavy mounting.

Square wall art - Creates balanced, modern displays. Perfect for Instagram-style photos, artistic compositions, and gallery walls with multiple pieces.

Portrait orientation - Ideal for narrow wall spaces, hallways, and people-focused photos. Great for family portraits and vertical architectural features.

Landscape orientation - Best for wide wall spaces above furniture, travel photography, and panoramic scenes. Perfect for living rooms and bedrooms.

Small spaces (20cm - 35cm / 8" - 14")
Bathrooms, kitchens, hallways, desk areas, and gallery wall components

Medium spaces (30cm - 60cm / 12" - 24")
Bedrooms, offices, above smaller furniture pieces, and dining areas

Large spaces (70cm+ / 28"+)
Living rooms, statement walls above sofas or beds, and main focal points

Panoramic formats
Above headboards, long hallways, and horizontal wall spaces

Consider your photo resolution
Higher resolution photos can be printed larger without quality loss

Match the aspect ratio
Choose sizes that match your photo's proportions (square, portrait, landscape, panoramic)

Think about viewing distance
Larger prints for walls viewed from far away, smaller prints for close viewing

Use our AI Designer Studio
Our smart technology automatically suggests the best size based on your photo resolution and intended display location

Small Canvas (20cm - 35cm / 8" - 14")
Perfect for desks, shelves, and small spaces:
- 20cm x 20cm (8" x 8") - Instagram photos and gifts
- 20cm x 25cm (8" x 10") - Classic small portrait
- 20cm x 30cm (8" x 12") - Desk displays
- 27cm x 35cm (11" x 14") - Small-medium size

Medium Canvas (30cm - 50cm / 12" - 20")
Great for bedrooms, offices, and gallery walls:
- 30cm x 40cm (12" x 16") - Versatile medium
- 40cm x 40cm (16" x 16") - Modern square
- 40cm x 50cm (16" x 20") - Classic medium portrait
- 50cm x 50cm (20" x 20") - Large square
- 50cm x 70cm (20" x 28") - Popular medium-large

Large Canvas (60cm - 80cm / 24" - 32")
Perfect for living rooms and feature walls:
- 60cm x 60cm (24" x 24") - Large square statement
- 60cm x 80cm (24" x 32") - Large portrait
- 70cm x 50cm (28" x 20") - Large landscape
- 75cm x 60cm (30" x 24") - Impressive display

Extra Large Canvas (90cm+ / 35"+)
Show-stopping statement pieces:
- 90cm x 60cm (35" x 24") - Extra large landscape
- 100cm x 50cm (39" x 20") - Panoramic format
- 100cm x 70cm (39" x 28") - Maximum impact

Over 45 canvas sizes available including specialty panoramic formats!

Small Forex Boards (20cm - 35cm / 8" - 14")
Lightweight and durable for smaller displays:
- 20cm x 20cm (8" x 8") - Perfect squares
- 20cm x 30cm (8" x 12") - Small portrait
- 20cm x 60cm (8" x 24") - Narrow panoramic
- 30cm x 20cm (12" x 8") - Small landscape
- 30cm x 30cm (12" x 12") - Medium square

Medium Forex Boards (30cm - 50cm / 12" - 20")
Ideal for offices and modern displays:
- 30cm x 40cm (12" x 16") - Classic medium
- 30cm x 45cm (12" x 18") - Extended portrait
- 40cm x 30cm (16" x 12") - Medium landscape
- 40cm x 40cm (16" x 16") - Large square
- 40cm x 50cm (16" x 20") - Popular portrait
- 40cm x 60cm (16" x 24") - Extended format

Large Forex Boards (50cm - 80cm / 20" - 32")
Professional presentation quality:
- 50cm x 40cm (20" x 16") - Large landscape
- 50cm x 50cm (20" x 20") - Extra large square
- 50cm x 70cm (20" x 28") - Large portrait
- 60cm x 40cm (24" x 16") - Wide display
- 60cm x 60cm (24" x 24") - Statement square
- 60cm x 80cm (24" x 32") - Premium size

Extra Large Forex Boards (90cm+ / 35"+)
- 90cm x 30cm (35" x 12") - Ultra-wide panoramic
- 90cm x 60cm (35" x 24") - Extra large landscape
- 100cm x 70cm (39" x 28") - Maximum forex size

Over 30 forex board sizes - perfect for modern, frameless displays!

Small Posters (13cm - 30cm / 5" - 12")
Perfect for small spaces and collections:
- 13cm x 18cm (5" x 7") - Postcard size
- 15cm x 20cm (6" x 8") - Small photo print
- 20cm x 25cm (8" x 10") - Classic small
- 25cm x 25cm (10" x 10") - Small square
- 27cm x 35cm (11" x 14") - Medium portrait

Standard Paper Sizes
Professional poster formats:
- A4: 21cm x 29.7cm (8.3" x 11.7") - Standard document
- A3: 29.7cm x 42cm (11.7" x 16.5") - Large poster
- A2: 42cm x 59.4cm (16.5" x 23.4") - Extra large
- A1: 59.4cm x 84.1cm (23.4" x 33.1") - Professional display
- A0: 84.1cm x 118.9cm (33.1" x 46.8") - Maximum poster size

Medium Posters (30cm - 60cm / 12" - 24")
Popular display sizes:
- 30cm x 40cm (12" x 16") - Classic medium
- 35cm x 35cm (14" x 14") - Large square
- 40cm x 50cm (16" x 20") - Popular portrait
- 45cm x 60cm (18" x 24") - Large display
- 50cm x 70cm (20" x 28") - Extra large portrait

Large Posters (60cm+ / 24"+)
Statement wall art:
- 60cm x 80cm (24" x 32") - Large portrait
- 70cm x 70cm (28" x 28") - Extra large square
- 70cm x 100cm (28" x 39") - Dramatic display
- 75cm x 100cm (30" x 39") - Maximum impact

Over 45 poster sizes including standard A-series formats!

Yes! Our AI design studio can create coordinated series using your photos - perfect for gallery walls, triptychs, or themed collections that work together as a cohesive display.

Matte finish - Reduces glare and reflections, perfect for brightly lit rooms or areas with direct sunlight. Offers a sophisticated, gallery-like appearance.

Glossy finish - Provides vibrant colors and sharp contrast, ideal for darker rooms or when you want maximum color pop. Best for photos with rich details.

Photo9 offers a wide variety of professionally designed themes to match any occasion or style:

Wedding Themes: Elegant, romantic designs with sophisticated layouts, floral accents, and classic typography perfect for wedding albums and engagement photos.

Baby & Family Themes: Soft, playful designs featuring gentle colors, cute illustrations, and family-friendly layouts ideal for baby books and family albums.

Travel Themes: Adventure-inspired designs with maps, vintage elements, and dynamic layouts perfect for showcasing vacation memories and travel photography.

Graduation Themes: Celebratory designs with academic elements, achievement motifs, and milestone layouts for graduation albums and achievement galleries.

Holiday & Seasonal Themes: Festive designs for Christmas, birthdays, anniversaries, and seasonal celebrations with appropriate colors and decorative elements.

Modern & Minimalist Themes: Clean, contemporary designs with simple layouts, bold typography, and geometric elements perfect for Instagram-style collections and modern wall art.

You have complete flexibility! While our themes provide professional starting points, you can fully customize every aspect:

• Change colors, fonts, and background elements
• Modify layouts and photo arrangements
• Add your own text, captions, and titles
• Include stickers, borders, and decorative elements
• Adjust spacing and photo sizes
• Mix and match elements from different themes

Our AI Designer Studio uses themes as intelligent starting points, then allows unlimited customization to make your photo book or wall art uniquely yours.

Yes! While many themes work beautifully for both products, we optimize designs differently:

Photo Book Themes - Focus on storytelling layouts, page flow, and multi-photo arrangements that work well across multiple pages and spreads.

Wall Art Themes - Emphasize single-image impact, color schemes that complement interior design, and layouts optimized for wall display and viewing distance.

Universal Themes - Many themes work beautifully for both, automatically adapting their layout style based on whether you're creating a photo book or wall art piece.

Our AI automatically suggests the most suitable themes based on your project type and uploaded photos.

Absolutely! You can switch themes at any point during the design process:

• Your uploaded photos are preserved when changing themes
• The AI will automatically re-arrange your photos to fit the new theme's layout style
• Any custom text or captions you've added will be maintained
• You can preview different themes instantly before committing to the change

This flexibility allows you to experiment with different styles and find the perfect look for your project without losing any of your customization work.

Yes! We regularly release new themes throughout the year:

Seasonal Collections: Special themes for spring, summer, fall, and winter with appropriate colors, elements, and mood

Holiday Specials: Limited-time themes for major holidays like Christmas, Valentine's Day, Mother's Day, Father's Day, and graduation season

Trending Styles: Contemporary themes inspired by current design trends, color palettes, and aesthetic preferences

Event-Specific: Themes tailored for specific occasions like weddings, anniversaries, new babies, and milestone celebrations

All themes remain available in your account even after the promotional period ends, so you can always access themes you've used in previous projects.

Photo books usually reach your doorstep within 3-7 working days. If you haven't received your order after 7 days, please get in touch with us for assistance.

Absolutely! Once your order is dispatched, we will provide a tracking number so you can follow your photo book's journey right to your doorstep.

We partner with premium printing facilities across Europe to ensure high quality and efficient delivery: - UK orders: Printed in the United Kingdom - EU orders: Printed at dedicated EU facilities This regional printing approach helps us maintain excellent quality while providing faster shipping times.

Yes, we do offer international shipping. Shipping times and costs vary depending on the destination. Please visit our shipping information page for more Details.

If you need to make changes to your photo book after placing the order, please contact us immediately. We'll do our best to accommodate your request if your order hasn't been processed yet.

Standard production: 3-5 business days

Expedited production: 1-2 business days (available for rush orders)

Shipping: 2-7 days depending on location and method chosen

International orders: 7-14 business days

Yes! We offer attractive discounts for:

• Multiple photo books of the same design
• Coordinated photo book + wall art sets
• Large family orders
• Wedding party gifts and corporate orders

We stand behind our quality with a 100% satisfaction guarantee. If you're not completely happy with your photo book or wall art, we'll work with you to make it right - whether that's a reprint, refund, or design revision.

We accept a variety of payment methods including:
- Credit/debit cards
- PayPal
- Other online payment platforms

For orders of multiple copies of the same photo book, we offer special bulk order discounts. Please contact our sales team for more information.

Your satisfaction is our priority. If you are not completely happy with your photo book, please reach out to us within 30 days of receipt for return instructions and how we can make it right.

If you face any difficulties or glitches while using our website, please do not hesitate to contact our support team. We're here to ensure a smooth and enjoyable experience.

We respect creativity but also adhere to legal and ethical standards. Content that is offensive, infringing on intellectual property, or otherwise unlawful is not permissible in our photo books.